Dear sales people out there, if you are not eloquent. Then jolly well brush up on your product knowledge. It's not enough to know what's in the product but not know what it does. If u hard sell me with no content, u get on my nerves.
I was shopping at guardian for glucosamine and I let my guard down. I allowed myself to get so pissed off that really felt like going berserk. I'm not talking just berserk. I'm talking wolverine-berserker-barrage-style berserk. This auntie who was restocking her products started to try to introduce her brand to me. I'll summarise her pitch a few main points.
1. Her brand is good because hundreds of customers tell her so everyday when she's restocking
2. Her products are always out of stock cos ppl buy in bulk
3. Hers has shark cartilage and some green mussel extract. Her "customers" tell her it's good.
4. Hers works in 5 days, after that no need to take so much.
Here's the winner
4. Her bottles say "dietary supplement" majority of other brands don't say that. And that implies that other brands are actually bad for your stomach and will eventually lead to heart attack.
My conclusion which I did not share with her is as follows,
You poor sad auntie. For more than 20 years u have been trying to sell a single product without knowing its properties. You only rely on phantom word of mouth to pressure shoppers to make rash decisions to meet ur sales quota. You have missed a precious chance for me to share with you what you are actually selling. I could have given you a little more general knowledge to enrich your starved mind. For that, I pity your potential customers an the "hundreds" of lost sheep that tell u everyday that your product is amazing. But then I realise, I don't have to worry. You are just a restocker who knows nuts.
And I have now learnt another lesson after this article. Some ppl are just not worth it.